Are the Buy and Switch and online tools sites secure?
Both of these sites incorporate a 128 bit encryption engine that provides the highest levels of security, minimising the risk of your confidential information being read by anyone else. Your web browser should show a yellow padlock symbol (usually at the bottom right hand corner of the web browser) though this varies depending on the web browser you use. To find out further details of protection provided please double click on this padlock. The sites have been tested with Internet Explorer versions 6 and 7 and Firefox versions 1 and 2.Other pages in this section that might interest you:
- Our Website FAQs
- Do I have to register to use your VIP services?
- Are the Buy and Switch and online tools sites secure?
- Why are there two areas of the site to log in to? And what is the difference between them?
- When I try to logon it tells me my details are incorrect, why is this?
- Why have I been asked to use 'secure messaging' within the investorcentre.com?
- I am receiving an error message, what should I do?
- I have been asked to enable cookies, what is a cookie?
- What is a web browser?
- Why won't my web browser work?
- How do I upgrade my browser?
- When I try to print graphs why is it coming out in black and white?
- What is a PDF?
- Our Services FAQs
- Chartwell Direct FAQs
- The Investor Centre FAQs
- Online Dealing FAQs
- Investment FAQs
- Getting in Touch FAQs
- Glossary



